Windows XP runs like a well-oiled machine, specifically a pinball machine. And just like pinball, it’s a real ball buster!
Despite having automatic updates on, I didn’t receive the Service Pack 3 update until yesterday (nearly three months after it was first released). And even with all that time for Microsoft to fine-tune it, it’s still fubar.
After waiting about an hour for it install and seeing my hard drive space mysteriously vanish (approx. 1.5 Gb gone for a 316Mb download), I restarted my computer expecting some major improvements. What I got was an endless reboot loop. When I finally managed to remove it, a quick Google search revealed the source of the problem… sorta.
Apparently it’s occurring in HP desktop computers with AMD processors (like mine) as for who’s to blame, HP and Microsoft are each accusing the other. The error stems from intelppm.sys, a driver that does not exist (aka the Michael Knight of computer files). There is however a registry command to load it and therein lies the problem.
Solution: disable intelppm.sys by entering either of the following in the Run Command Prompt:
- reg add HKLM\System\CurrentControlSet\Services\Intelppm /v Start /d 4 /t REG_DWORD
- sc config intelppm start= disabled
And just to play it safe you may want to disable automatic restarts by hitting F8 during startup.
I installed XP SP3 from automatic update and got BSOD with no safe mode or last known good successes. I’ve been using another one of my computers to reasearch this and try things for way too long now. I read about the fix for AMD CPUs written by the technet guy but even on BSOD it does not give me a file name it only gives me this error 0x000000A5 (0x00000002, 0x8A598928, 0xE1011A70, 0x8A598BB8)
Doesnt come up an any search engines I’ve tried. Well the 0x000000A5 does but not the rest.
So from what I gather the most likely candidates for the problem are my EVGA iNvidia GeForce 7800 GTX running SLI mode, the fact that MS installed Intelppm.sys on my AMD computer, or the Regestry is misconfigured.
The only way I’m able to make any changes at all is to boot up to Recovery Consol with my Windows swasticaP disk and use the command prompt. I tried the recommended work around of renaming Intelppm.sys to Intelppm.sys.old sucessfully. It did not work and the Stop is still: 0x000000A5 (0x00000002, 0x8A598928, 0xE1011A70, 0x8A598BB8)
I’ve tried using the commands you wrote above but I just get the invalid peramaters message.
Please Help,
Thanks